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Coaching: Evoking Excellence in Others, by James Flaherty
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Coaching is based on the premise we must understand people before we can coach them. Flaherty asks fundamental questions rather than supply "easy to apply" tips and surface bandaids. "Coaching is not telling people what to do; it's giving them a chance to examine what they are doing in the light of their intentions." (from the Preface) "A coach is someone who builds a respectful relationship with a client and then researches the situations the client finds himself in, with particular emphasis on the client's interpretation of the events." (from Chapter 1) Then, in partnership with the client, the coach can work to altering actions to bring about expected outcomes. This book provides the language and operative principles and assessment models and sample coaching conversations necessary to do that.
The book is grounded in many different paths of wisdom including time-tested philosophies, sociological premises and psychological discussions. Chapter bibliographies encourage further interdisciplinary reading.
· This book is a coaching tool enabling the reader to become a business coach who can self-correct and self-generate your own innovations
· It addresses the question: How do I contribute to someone's competence in a respectful, dignified, effective way?
- Sales Rank: #2499675 in Books
- Published on: 1998-09-15
- Original language: English
- Number of items: 1
- Dimensions: 9.25" h x 6.25" w x .50" l, .81 pounds
- Binding: Paperback
- 224 pages
Review
"At long last, a book on coaching that moves beyond 'advice from the sidelines.' James Flaherty convincingly shows that the only way to truly help people grow is to help them in developing new practices and new language, and that the only way to coach effectively is to enter into a reciprocal relationship where 'coach' and 'coachee' engage in a dance of mutual influence and growth." - Peter M. Senge, MIT and Society for Organizational Learning
"The professional and aspiring coach who picks up this book will find the 'mother load' of coaching's guiding principles. James Flaherty has devoted his career to synthesizing and teaching the fundamentals of coaching. His models open up the conceptual framework for continuous learning for the coach and the coached." - Karen Otazo, Managing Director, Executive Coaching Connection, London, Los Angeles, and Hong Kong
"It is a beautiful example of the work of a scholar practitioner whose goal is to link theory and application." - Charlie Seashore, Faculty, Ph.D. Program in Human Organization Development, Fielding Institute, Santa Barbara, CA
"In an emerging discipline where serious practitioners are seeking reputation for integrity and outcomes, it is helpful to discover an advocate for rigor, discipline, and fundamentals..." - John Hofmeister, Director of Human Resources, Royal Dutch Shell, The Hague, London
"James Flaherty's book is full of useful and practical ways to develop the crucial and important skill of coaching..." - Jill Dodwell-Gorves, Senior Manager, Training and Development, Jardine Pacific, Hong Kong
From the Publisher
Coaching is based on the premise we must understand people before we can coach them. Flaherty asks fundamental questions rather than supply "easy to apply" tips and surface bandaids. "Coaching is not telling people what to do; it's giving them a chance to examine what they are doing in the light of their intentions." (from the Preface) "A coach is someone who builds a respectful relationship with a client and then researches the situations the client finds himself in, with particular emphasis on the client's interpretation of the events." (from Chapter 1) Then, in partnership with the client, the coach can work to altering actions to bring about expected outcomes. This book provides the language and operative principles and assessment models and sample coaching conversations necessary to do that.The book is grounded in many different paths of wisdom including time-tested philosophies, sociological premises and psychological discussions. Chapter bibliographies encourage further interdisciplinary reading.* Look at Chapter 8, "Coaching Conversations." It is, perhaps, the longest chapter, but undoubtedly the most practical chapter as well, giving numerous types of coaching interventions from single conversations to multi-session programs. The types of conversations are divided into 3 levels of complexity.
From the Back Cover
[back cover copy]
[shelving code]Human Resource Management
Front Cover Quote
"As interest in coaching grows, I think James Flaherty's book will come to stand out as a definitive work." - Peter M. Senge.
Coaching, Second Edition
Evoking Excellence in Others
James Flaherty
"In Coaching, Second Edition, James Flaherty brilliantly dissects both the art and science of coaching- one of the more difficult and least understood roles in organizations. Beginning with theories, concepts and models he shows their application to practice and empowers any aspiring coach to be more effective in helping people achieve their goals. A better book on this subject just doesn't exist."
Jerry I. Porras, Lane Professor of Organizational Behavior and Change Emeritus, Graduate School of Business, Stanford University and Co-Author, Built to Last
"As the field of coaching finds its way to becoming a mature discipline, James Flaherty's dedicated field research, study, and sound articulation offers a definitive ground and a sensibility of genuine care. At the core this book offers a way of thinking about human beings that makes action and practice central to learning. This is a no-nonsense, generous, pragmatic book that belongs on the shelf of every coach, novice or veteran."
Richard Strozzi-Heckler, Ph.D., Founder of Somatic Coaching and author of The Anatomy of Change and Holding The Center
"James Flaherty focuses on the commonly overlooked fact that a coachee is a "human-being". He effectively emphasizes that this is the most important aspect that a coach should always have in mind, something that many of us tend to forget. It was this tact that he applies toward coaching, as well as many other brilliant insights, that helped me make the decision to publish Coaching in Japanese and apply its lessons in my practice."
Mamoru Itoh, President, Coach21 Co., Ltd., Tokyo, Japan
"This extraordinary book clearly represents James Flaherty's ability to insightfully enable the self-generating and self-correcting capacities of his clients. His clarity and candor engage the reader to more deeply examine the opportunities to live a more integrated and holistic life."
Michele Goins, Vice President and Chief Information Officer, Imaging and Printing Group, Hewlett-Packard Company
James Flaherty founded New Ventures West (1986) and Integral Coaching LLC (2004) to bring a rigorous, compassionate, pragmatic method for supporting human development to individuals and organizations. New Ventures West, an Integral Coach training school, offers a wide variety of programs throughout the world; Integral Leadership works primarily with organizations, teams and leaders. Information on both can be found at www.newventureswest.com. A partial client list includes Intel, Hewlett-Packard, Ford, Boeing, Alcatel, Genentech, Cisco Systems, Capital One, Oracle, and Booz Allen Hamilton.
Most helpful customer reviews
1 of 1 people found the following review helpful.
Disappointing
By Judith T. Krauthamer
Very disappointing. While many good points are made, they are couched in academic "double think", i.e., the author has so much difficulty making a clear point that he consistently says, "What I mean by that is..." Where was the editor? The research fundamentally describes a business coaching environment, so it is not especially valuable to those who seek guidance in other coaching arenas. I would like to note that while I did not like it, it may serve others-- particularly if your coaching is in a business environment.
101 of 101 people found the following review helpful.
A textbook for the practioner
By Amazon Customer
This is heavy reading, but well worth it. Remeber your college philosophy classes and associated textbooks? Well, Flaherty takes the beauty and probing questions of philosphy and creates practical use of them by applying them to the art of coaching. Flaherty relies heavily on a few of his favorite modern philosophers, and takes their discoveries and theories and converts them into assessment models, enrollment techniques, etc. What you end up with is a very lucid, free flowing book that allows the coach to see the client as a human being with varying motivations, competencies, agendas, etc., and frees us from the trap of attempting to coach our clients into becoming ourselves (someone with our values, motivations, etc.); instead allowing them to grow into their own self-correcting, self-generating person.
One caveat, this book looks just as much at the growth of the coach as it does at the growth of the client. In fact, the author asserts that failed coaching often stems from a coaches inability to completely appreciate the client for who s/he is (their motivations, world interpretation, etc.); this falls under the topic of Relationship in the book, and essentially discusses the meaning and importance of mutual appreciation, respect and freedom of expression. He advocates self discovery and continued growth of the coach; allowing yourself to learn from your client while they learn from you.
In summary, the book moves us away from simply using techniques and models as our "catch all" coaching tools and moves us towards understanding the unique human being, their unique situation, their unique drive, their unique interpretation of the world, etc. The author also encourages coaches to understand their own humanity, including their own mortality, so that our connections with our clients are more solid and hopefully more fruitful.
Although the author does provide some assessment model examples, don't expect a step by step coaching program from this work. The author throws out ideas to stimulate our own thinking about ourselves and our clients' needs. It is left up to us to put the theories, suggestions and ideas into a workable form that can be used in our coaching practices.
A note on the heavy, textbook quality of this work: It is just that. It is an amazing, thought provoking work, but it's college textbook like quality (the author does begin to throw in humor around page 90 or so) can be a little rough to get through (hence the 4 out of 5 stars).
If you don't mind free-flowing structure that allows you to draw your own conclusions, or are looking for a humanistic view on this sector of consulting, then this work is for you.
0 of 0 people found the following review helpful.
Five Stars
By Amazon Customer
Everything was great with the service
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